Shipping policy

COZY O DESIGNS LLC IS NOT RESPONSIBLE FOR UNDELIVERED ORDERS RESULTING FROM ADDRESS ENTRY ERRORS MADE BY A CUSTOMER OR UNDELIVERED ORDERS AFTER THEY ARE MARKED AS DELIVERED VIA USPS. ONCE AN ORDER IS HANDED OFF TO THE SHIPPING SERVICE, WE ARE NO LONGER IN CONTROL OF THE PACKAGE. 

IF YOU NEED HELP FILING A CLAIM WITH USPS, PLEASE SEND US AN EMAIL AND WE WILL GLADLY ASSIST YOU IN THE PROCESS

IF AN ITEM IS RETURNED TO SENDER, YOU WILL RECEIVE A INVOICE FOR THE RESHIP

ROUTE IS AVAILABLE FOR ALL PURCHASES, IF ROUTE IS NOT PURCHASED COZY O DESIGNS IS NOT RESPONSIBLE FOR DAMAGED, LOST OR STOLEN PACKAGES.